Customer Care

Exchange

If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 14 days of delivery date.  

Do write us an email or send us a message with the contact form on our webpage.

You will receive a Shipping Confirmation email when the package has been dispatched. You can exchange the size and/or color of an item one time only, but you can always return it by following the instructions in our Return Policy.

Privacy & Safety

Privacy

The following privacy policy (“Privacy Policy”) is designed to inform you of the policies and procedures that will apply to the collection, security, use and disclosure of any of your personal data collected by DANLE DING through www.danles-lab.com ("Site").  It also describes your choices regarding use, access and correction of your Personal Data (defined below).

BY PROCEEDING TO USE OUR SITE AND/OR ACQUIRING MERCHANDISE YOU CONSENT THAT WE MAY PROCESS THE PERSONAL DATA THAT WE COLLECT FROM YOU IN ACCORDANCE WITH THIS PRIVACY POLICY.

 

1. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time to reflect changes to our information practices, so check back frequently. Any changes to this Privacy Policy will be posted on this page, and where appropriate (for example, if there are material changes to this policy), we will notify you by email or by means of a notice on our home page prior to the changes taking effect.

2. INFORMATION WE COLLECT FROM YOU

(a) Overview. Our primary goals are to provide and improve our products and services, to provide quality customer service, to respond to you and to enable users to effectively navigate the Site. We may collect Personal Data and Non-Personal Data about you and process the same as set forth herein.

(b) “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

(c) When you give us your information.  You may give us your Personal Data in the following ways: (i) sign up for newsletters, (ii) send us an email, (iii) acquire merchandise and/or (iv) participate in a special promotion. 

 

JOINT PROMOTIONS

From time to time, we may engage with third party business partners to collect personal information on DANLE DING on behalf in the form of joint promotion ventures. In such cases, these third parties will be subject to confidentiality agreements and instructed by Danle Ding to comply fully with our Privacy Policy.

 

3. COOKIES/TRACKING TECHNOLOGIES

Technologies such as cookies or similar technologies are used by us and our partners, affiliates, or analytics or service providers. These are used in storing content information and preferences, analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We partner with a third party to either display advertising on our Site or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by going to http://preferences-mgr.truste.com/ (or if located in the European Union please go here http://www.youronlinechoices.eu/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

 

                                                         Security

We place great importance on the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our or YNAP's control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).

While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur.

You accept the inherent security implications of dealing on-line over the Internet and will not hold DANLE DING  their processors responsible for any data breach unless it is due to our negligence.

Wholesale Inquiries

DANLE DING offers wholesale service to retailers, boutiques, online e-shops from all over the world.

Cooperate with us , we guarantee exclusive designer's style, fine craftsman quality, sustainable material and economic manufacturing process. 

Delievery  period usually takes 30-60 days , depends on the quantity .

Most important , DANLE DING offers small quantity order possibility (from 3 pcs-300pcs) to our distributors, we understand the struggle of small business and mutual winning is our purpose.   

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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